Priya N. · Posted 2 months ago
“Booked a package in June. My second appointment was moved twice and I only found out when I showed up. Nice enough people, but I felt like a number.”
Every Google review, answered. In your voice, within minutes.
Every new review gets a reply drafted and sent to you to approve with one tap. For med spas, clinics, dental practices and any business that runs on appointments.
See it on your own reviews
From $79 a month for one location. See pricing
Example draft
Marisa T. · 2 hours ago
“Waited 40 minutes past my appointment time for a consultation and nobody said a word to me about it. Front desk acted like I was the problem.”
Your reply, drafted
Forty minutes with nobody telling you what was happening is too long, Marisa, and I would like t
Paste your Google Business Profile link. We pull your real reviews and draft replies in about 30 seconds. No account, no card, and nothing on your profile changes.
Connect once. Approve from your inbox.
Setup takes about five minutes. After that, the daily work is one email and one tap.
Example
- ConnectedGoogle Business Profile
- AddApp Store Connect
Connecting posts nothing. Drafts begin with the next new review.
- 1
Connect your Google Business Profile
Sign in with Google and choose the locations to watch. Have an app? Connect App Store Connect and its reviews are covered too.
- 2
Every new review gets a draft
Within minutes, in your voice and in the reviewer's language. When a review touches treatments or health, the draft keeps it off the public thread and moves it to a direct conversation.
- 3
You approve, then it posts
One email, one tap. Edit it, ask for a rewrite, or skip it. Nothing reaches Google or the App Store until you say so.
One review. Two ways it can go.
An authored example. The reply on the right is what CommentAssist drafts, and nothing like it posts until the owner approves it.
Left to the inbox
"Dear valued customer, we apologize for any inconvenience. Please call our office during business hours (M-F 9-5) to discuss this matter."
With CommentAssist
Finding out at the door that an appointment moved is not how anyone should hear it, Priya, and I want to understand what happened. Call us and ask for Rae, she runs the schedule and will sort it out with you directly.
Why minutes matter
42%
of consumers say they're unlikely to use a business that never replies to reviews.
BrightLocal, 2026 Local Consumer Review Survey81%
expect a reply within a week, and 19% expect one the same day. We draft within minutes, so you are never the slow one.
BrightLocal, 2026 Local Consumer Review Survey12%
more reviews earned by hotels after they started replying, plus a small ratings bump — Boston University / USC study.
Proserpio & Zervas study, via INFORMSYour reviews already say how the business is doing
Because every review is read to draft its reply, you also get a running read on the business: the words clients repeat, where you are winning, and what is starting to slip.
What clients actually talk about
front deskexplained everythingwait timecalm and cleanbookingresultsparkingfollow-upnever rushedupsellworth it
A SWOT built from real quotes
Strengths
“Explained every step and never rushed me.”
Weaknesses
“Waited 40 minutes past my appointment time.”
Opportunities
Repeated praise for one provider. Feature them.
Threats
Booking complaints rising over the last month.
Illustrative example. Your Pulse is generated from your own reviews once connected.
See your business's pulseOne location, $79 a month.
Growth covers three locations for $169, Multi covers eight for $329, and annual billing takes 20% off. Have an app? App Store replies are a separate $10 a month.
20% off — save 2 months/year
Pay today, backed by a 30-day money-back guarantee — cancel anytime.
30-day money-back guarantee — full refund, no questions asked.
The arithmetic for one location
An example, not a forecast: a single-location med spa doing 40 appointments a week at $250.
- 40 appointments a week at $250
- $10,000 / wk
- One new client a week lost to an unanswered review
- −$13,000 / yr
- The Solo plan, billed monthly
- $948 / yr
$948 a year against a $13,000 problem.
Plus the extra reviews that businesses who reply tend to earn.
Illustrative example with round numbers. Your prices, volume and reviews will differ.
What it costs
Solo is $79 a month for one location, billed monthly, cancel any time. One kept client a month pays for it.
Run it on my reviewsRunning 9 or more locations?
Scale plans add a dedicated account manager, custom integrations, SLA-backed support and no cap on drafts.
See it on your own reviews first.
Paste your Google Business Profile link and read real drafts in about 30 seconds. Free, no account, no card. When you subscribe, every plan carries a 30-day money-back guarantee.
Try CommentAssist Risk-Free
- 30-day money-back guarantee
Try it for 30 days. Not happy? Full refund, no questions asked.
- Cancel anytime.
No contracts. No lock-in. Stay because you love it.
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Your data is encrypted in transit and at rest.